A workable company AI policy covers eight parts: who and what it applies to, which tools are approved, what's off limits, how to handle confidential data, how people review AI output, when to disclose AI use, how you roll it out, and who keeps it current. You can draft all eight in an afternoon with the template below.
This guide is for owners and office managers of teams of about 5 to 50 people with no legal team. This isn't legal advice. If you handle regulated data or have strict client contracts, ask a lawyer to review your draft.
Your team is probably using AI already. Microsoft's 2024 Work Trend Index, a survey of 31,000 people in 31 countries, found that 78% of AI users bring their own AI tools to work.
Without a written policy, each person decides alone what's safe to paste in. A short policy gives everyone the same answer.
Everyone who works for you: employees, contractors, interns and temps. It should also cover any AI tool used for work, including a personal account used on a work task.
That last point matters. A client email drafted in someone's free personal account still falls under the policy.
Name the exact tools and plans, not categories. "AI chatbots" tells people nothing. "[Tool name], business plan" does.
For each tool, write down four things:
Any new tool, browser extension or plugin needs written approval before anyone uses it for work.
APPROVED AI TOOLS (example)
1. [Paid chat assistant], business plan
Approved by: [Owner name], [date]
Data allowed: internal drafts, public information
Trains on our inputs? [Check vendor's privacy terms for our plan]
2. [Meeting transcription tool]
Approved by: [Owner name], [date]
Data allowed: internal meetings, only when every attendee agrees to be recorded
Trains on our inputs? [Check vendor's privacy terms for our plan]
3. [Image generator]
Approved by: [Owner name], [date]
Data allowed: marketing images only. No client logos, client data or photos of real people.
Trains on our inputs? [Check vendor's privacy terms for our plan]Three rules cover the biggest risks:
Sort your data into levels first. Three levels suit most small teams: Public (your website, published prices), Internal (meeting notes, drafts, processes) and Confidential (client records, employee files, financials, passwords).
Then tie each level to the tools allowed to hold it. Add two rules: when in doubt, treat it as confidential and ask, and client contracts come first.
CONFIDENTIAL DATA
Confidential data may only go into tools listed as approved for confidential data. If you're not sure how to classify something, treat it as confidential and ask [Policy owner] before using any AI tool. If a client contract or NDA sets stricter rules about AI or data, the contract wins.Spell it out, because "I looked at it" means different things to different people. Reviewed means you:
Anything that leaves the company, like a client email or social post, also needs a named human approver.
REVIEW AND ACCOUNTABILITY
The person who uses AI output is responsible for it. Before AI-assisted work goes to a client, regulator or the public, [Approver role] must review and approve it. "The AI wrote it" is never an excuse for an error.Inside the company, keep a simple log of AI-assisted work that matters: what it was, which tool, and who reviewed it. Outside the company, disclose AI use whenever a client contract, a regulator or a platform's rules require it. Write down your default for everything else.
Name one owner. Review the policy every 6 months, and sooner when any of these happen:
Keep a change log at the bottom.
It depends on where you operate and whose data you handle.
About 5 people: one page. The owner approves tools, a shared document is the log, and acknowledgment can be a reply email.
About 50 people: name a contact in each team, use a request form for new tools, and track acknowledgments in your HR system.
Agencies: client contracts drive the rules. List each client's AI terms next to your approved tools.
HR teams: candidate and employee data is confidential by default. Keep a person in every screening step, and ask a lawyer about local rules on AI in hiring.
Replace each [PLACEHOLDER] and delete what doesn't fit.
[COMPANY NAME] AI POLICY
Owner: [POLICY OWNER] Effective: [DATE] Next review: [DATE + 6 MONTHS]
1. SCOPE
This policy applies to all employees, contractors, interns and temporary staff. It covers any AI tool used for company work, including personal accounts used on work tasks.
2. APPROVED TOOLS
Only tools on the approved list may be used for work. The list names each tool, who approved it, what data it may hold, and whether the vendor trains on our inputs. New tools and plugins need written approval from [POLICY OWNER].
3. PROHIBITED USES
- Putting client or personal data into a tool not approved for it.
- Using AI to make hiring, pay, discipline or performance decisions without a person deciding.
- Using AI text in contracts or compliance documents without review by [QUALIFIED REVIEWER].
4. CONFIDENTIAL DATA
We classify data as Public, Internal or Confidential. Confidential data may only go into tools approved for it. If you're unsure, treat it as confidential and ask [POLICY OWNER]. Client contracts and NDAs override this policy when they are stricter.
5. REVIEW AND ACCOUNTABILITY
Reviewed means you read all of it, checked every fact, name and number against a trusted source, and confirmed every citation is real. Work going outside the company needs approval from [APPROVER ROLE]. The person who uses AI output is accountable for it.
6. DISCLOSURE
Log significant AI-assisted work in [LOG LOCATION]. Disclose AI use to clients, regulators or platforms when a contract or rule requires it. Our default for other work: [DEFAULT].
7. TRAINING AND ACKNOWLEDGMENT
Everyone completes a briefing and a hands-on session before using AI for work, and confirms in writing that they've read this policy.
8. OWNERSHIP AND UPDATES
[POLICY OWNER] reviews this policy every 6 months and after a new tool, a vendor terms change, an AI error that reaches a client, or new regulator guidance.
Questions or mistakes: tell [POLICY OWNER] right away.
CHANGE LOG
[DATE] - [CHANGE] - [WHO]Not for a first draft. A lawyer's review is worth it if you handle health, financial or other regulated data, work under strict client contracts, or operate in the EU.
Mostly not. Some companies keep a short usage policy for staff and a longer governance document for leaders. For a team under 50, one document is enough.
One to two pages. Long enough to cover the eight parts, short enough that people read it.
Yes. Categories leave people guessing, and guessing is how client data ends up in the wrong place.
Our Write Your Company's AI Policy course walks through each part with practice. It has a free preview lesson, with no account needed. For your staff, AI Privacy, Safety, and Responsible Use covers what's safe to share and how to check AI output.